isee systems offers an annual support contract to customers who own a version 10.0 license and above.
This support contract allows the end user to receive all updates and upgrades of our software that we release.
It also includes unlimited technical support questions. Technical support help includes software installation
support, troubleshooting and general "how-to" questions. In-depth modeling support is available through our
qualified consulting and training partners.
Technical support is provided by telephone or e-mail and includes software installation
support, troubleshooting and general "how-to" questions. Maintenance includes
patches, updates, and minor software releases.
In-depth modeling support is available through our qualified
consulting and training partners.
Before contacting technical support, browse the FAQs section
or check out the modeling
tips posted on the isee systems blog.
- By Email
- By phone: (603) 448-4990
Toll Free: (800) 987-6758
Monday through Friday - 9:00am to 5:00pm Eastern Time (US and Canada)
- Holiday Schedule
For a quicker response to your support question, please
send an email with the following:
- software registration number
- a clear description of your question/problem
- steps to reproduce the problem
- an attached copy of your model
For more information, please review our policies.
To renew your annual support plan,